PRIVACY POLICY
Effective date: August 2, 2026
JB's Heat & Air ("we," "us," or "our") operates the website jbsheatandair.com. We respect your privacy, and this policy explains in plain language what information is collected when you visit our site, how it's used, and the choices you have.
Information We Collect
We keep it minimal. Our website has no user accounts and no contact forms, so we do not collect names, addresses, or payment information through this site.
Information you give us directly. If you call, text, or email us, we receive the information you choose to share (such as your name, phone number, and address) and use it only to respond to you, schedule service, and do the job you hired us for.
Information collected automatically. Like most websites, we use Google Analytics to understand how visitors use our site — things like which pages are viewed, how long visits last, the general geographic region of visitors, and the type of device and browser used. This data is collected through cookies and similar technologies and is aggregated and anonymous to us; we cannot identify you personally from it.
Google Analytics & Cookies
Google Analytics is a web analytics service provided by Google LLC. It uses cookies (small text files stored in your browser) to help us see how our site is used so we can improve it. Google processes this data according to its own privacy policy, available at policies.google.com/privacy.
You can opt out of Google Analytics by:
- Installing the Google Analytics Opt-out Browser Add-on
- Blocking or deleting cookies in your browser settings
- Browsing in private/incognito mode
Our site works just fine with cookies disabled.
How We Use Information
We use the information described above to respond to your inquiries, provide HVAC services you request, and understand how our website is used so we can make it better. That's it.
What We Don't Do
We do not sell, rent, or trade your personal information to anyone. We do not send marketing emails or newsletters through this site. We do not use your information for advertising targeting.
Third-Party Links
Our site links to outside services we don't control, including our financing partner, FTL Finance. If you apply for financing, your application happens entirely on FTL Finance's website and is governed by their privacy policy — we never see or store your financial information. We also load fonts and icons from third-party services (Google Fonts, Font Awesome), which may receive standard technical data like your IP address when the page loads. We encourage you to review the privacy policies of any third-party site you visit.
Data Security
Our website is served over HTTPS encryption. Since we collect almost nothing through the site itself, there is very little to secure — but what little there is, we take seriously.
Children's Privacy
Our website is not directed at children under 13, and we do not knowingly collect personal information from children.
Changes to This Policy
If we update this policy, we'll post the new version on this page with a new effective date. Continued use of the site after changes means you accept the updated policy.
Contact Us
Questions about this policy or your information? Reach out anytime: